Assistant Manager
Company: Rutgers University
Location: Piscataway
Posted on: April 1, 2026
|
|
|
Job Description:
Posting Summary Rutgers, The State University of New Jersey, is
seeking an Assistant Manager for Division of Institutional Planning
& Operations (IP&O). Reporting to the Mail Services Manager,
this position provides assistance to the manager on administrative
and supervision of the daily operations and performance of a
complex operational unit. This unit delivers mail and packages to 5
different student post offices on the New Brunswick/Piscataway
campus daily. These student post offices consist of 3,500 automated
lockers and handle mail and packages for over 46,000 students. This
unit delivers staff mail and packages on 14 different mail routes
across the university daily. These routes consist of 26,000
employees spread over 600 mail stops, over 430,000 incoming
packages delivered, 2,140,000 incoming mails processed, 170,000
customer walkups, 10,000 emailed inquiries, 2,500,000 outgoing
metered mail, and 8,000 packages sent out annually. Ensures
accurate and timely processing of requests and actions, and
professional, prompt, and courteous service to clients. This
position is customer-focused driven and provides a metric for
handling students’ requests within a 24-hour period. Among the key
duties of this position are the following: Provides supervision of
academic support and policy interpretation, purchasing, personnel,
space and facilities planning and major event design. Resolves a
diverse range of problems consistent with an understanding of the
mission, vision, role, and goals of the unit and with a
comprehensive understanding of administration/office management in
accordance with management principles, applicable regulations, and
university policies and procedures. Interprets, communicates, and
implements policies and practices for differing needs of a diverse
client population. Establishes performance standards and conducts
evaluations. Performs professional work that requires specialized
general knowledge in one or more fields of
management/administration and a solid understanding, use, and
application of concepts, theories, principles, practices,
regulations, terminology, and applied bases in area of
specialization. Overview The Division of Institutional Planning &
Operations (IP&O) employs a workforce of approximately 2,700
staff, represented by 15 collective negotiations agreements, and is
responsible for institutional strategic initiatives and operations,
which encompasses an expansive range of comprehensive service and
business operations across the State of New Jersey. These include
planning and construction, facilities, public safety and emergency
operations, environmental health and safety, transportation,
housing, and auxiliary/retail operations. Preferred Qualifications
Preferred experience and training within a USPS or commercial
package delivery company that provides transportation, logistics,
and/or financial services in the United States and/or
internationally.
Keywords: Rutgers University, Toms River , Assistant Manager, Administration, Clerical , Piscataway, New Jersey
