Director of Student Success Initiatives

Company: Seton Hall University, New Jersey
Location: South Orange
Posted on: April 2, 2026

Job Description:

Reporting to the Associate Dean within College of Human Development, Culture, and Media's (CHDCM) Office of Student Success, the Director will develop, implement, and monitor multi-level initiatives to support undergraduate and graduate student success. The Director, aligned with College and University strategic priorities, will identify and incorporate evidence-based strategies—for example, co-curricular programs and services, data-informed intervention systems, and faculty development and training—to increase student engagement, retention, and success. Key roles will include collaborating with College faculty, administrators, and staff and engaging with campus partners to further success initiatives and foster a student-centered culture of excellence. Duties and Responsibilities: *Student Success Strategy and Leadership - Develops, implements, and monitors multi-level and data-informed initiatives to support undergraduate and graduate student success along the stages of academic study, from onboarding to degree completion. Creates initiatives to support success for all students while also identifying and tailoring strategies for at-promise student populations. Utilizes technology to streamline and innovate student success operations. Works closely with campus partners to ensure alignment with College and University priorities and student success initiatives. Reports to the Associate Dean, data, processes, and outcomes to inform strategic planning and annual assessments. *Student Advising, Support, and Referral Infrastructure - Conceptualizes and implements a unified College-wide advisement infrastructure in tandem with the College's Academic Departments and campus partners. Designs, implements, and leads trainings and workshops, as well as identifies and creates resources, for students and faculty. Serves as the lead academic interventionist to mitigate academic issues and to assist students and advisors to develop concrete remediation plans for academic success. This position does not maintain an advising caseload, but rather serves as the central point-of-contact for ad-hoc, escalated student concerns supplemental to Academic Departments. *Student Engagement - Aligned with strategic priorities, develops and implements initiatives that cultivate engagement within the College, including, but not limited to, orientation programs, networking opportunities, and student-centered initiatives that support belonging, retention, and academic progress. Establishes and maintains a cooperative and collaborative working relationship with the University community, faculty, and administrators. *Cross-Campus Collaboration, Communication, and Engagement - Serves as the primary liaison between the College and University-wide student success, advising, enrollment, and student services departments. About the College of Human Development, Culture, and Media: Launched in Summer 2023, Seton Hall’s College of Human Development, Culture, and Media (CHDCM) embodies the University’s commitment to pedagogical innovation, intellectual ferment, and community engagement. Uniting scholars and students from four dynamic departments — Communication, Media, and the Arts; Education Leadership, Management, and Policy; Educational Studies; and Professional Psychology and Family Therapy — the College is the new home of cutting-edge, transdisciplinary inquiry into the stickiest problems of our time. The faculty, staff, and students of the College seek to improve the human condition by collaborating across distinct fields that uniquely complement one another—the arts, communication, education, leadership and mental health. Expression underpins all facets of the College’s portfolio — media as a form of education and artistic expression; teaching and learning as modes of creative expression; expression and expressibility as critical to counseling and therapeutic treatment; and self-expression as a vehicle of social agency. With enrollment at approximately 1,550 total students, both graduate and undergraduate, CHDCM is the second largest college at Seton Hall University, with approximately 70 full time faculty and 125 adjunct faculty. For more information about the College of Human Development, Culture, and Media, and Seton Hall University, please visit our website, https://www.shu.edu/human-development-culture-media/ Required Qualifications: *Master’s degree – Field of study: Higher Education or a College-related field *3-5 years of professional experience in higher education, or related field, with a track-record of achievement aligned to the design and implementation of student success initiatives is required. Desired Qualifications: *Doctoral degree – Field of study: College-related field preferred Salary Range: $72,647 - $99,890 Exempt/Nonexempt: Exempt Physical Demands: General Office Environment Special Instructions to Applicants: Review of applications is underway and will continue until a candidate is appointed. Inquiries may be directed to Dr. Randall Clemens via email at Randall.Clemens@shu.edu. Benefits Information: Full Time Benefits Life today is complex. That’s why Seton Hall University offers a comprehensive package of benefits and programs to help you simplify and enrich your life. These benefits are important elements of your total university compensation package. Benefits include but are not limited to bundled medical, prescription, and vision insurance, dental insurance, and life insurance, and retirement plan. More information is available at https://www.shu.edu/human-resources/benefits.html . Seton Hall University is located in South Orange, New Jersey, 14 miles from New York City. It is the oldest Catholic diocesan institution of higher education in the United States and is home to about 6,300 undergraduate and 3,700 graduate students. A vibrant and culturally inclusive community, Seton Hall pursues academic excellence and ethical development in a collaborative environment and prepares its students to be servant leaders in their professional and community lives. Seton Hall University is an equal opportunity employer. It honors diverse perspectives and welcomes employees from all faith traditions. In turn, its employees respect Catholic beliefs and values, engage in servant leadership, and support the University’s mission as a Catholic institution of higher education.

Keywords: Seton Hall University, New Jersey, Toms River , Director of Student Success Initiatives, Administration, Clerical , South Orange, New Jersey