SMB Implementation Manager
Company: VirtualVocations
Location: Toms River
Posted on: March 7, 2025
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Job Description:
A company is looking for an SMB Implementation Manager.
Key Responsibilities
Serve as the single point of contact during the customer's
onboarding and implementation process
Guide customers from sign-up to success, coordinating data
migrations, initial trainings, and third-party integrations
Coach and train customers on product and industry best practices
while overseeing their account usage
Required Qualifications
At least 2+ years of relevant experience preferred or knowledge and
experience in the Home Service industry
Experience with ServiceTitan software is a significant plus
Exceptional project management skills with the ability to manage
multiple tasks simultaneously
Exceptional customer relationship skills with a clear understanding
of excellent customer service
Familiarity with SaaS business models is a plus
Keywords: VirtualVocations, Toms River , SMB Implementation Manager, Executive , Toms River, New Jersey
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