Clinical Supervisor- Urgent Care ( Physician Practice)
Company: Hackensack Meridian Health
Location: Brick
Posted on: April 16, 2024
Job Description:
Overview
Our team members are the heart of what makes us better. At
Hackensack Meridian Health we help our patients live better,
healthier lives - and we help one another to succeed. With a
culture rooted in connection and collaboration, our employees are
team members. Here, competitive benefits are just the beginning.
It's also about how we support one another and how we show up for
our community. Together, we keep getting better - advancing our
mission to transform healthcare and serve as a leader of positive
change.The Clinical Supervisor provides coverage and support, under
the direction of the practice manager and physician(s) of the
practice, to clinical team members to ensure smooth patient flow
and physician satisfaction. May assist Practice Manager with
practice operations and business functions. Serves as liaison
between the practice and administration.*Position is for our Toms
River and Forked River offices- overseeing all clinical staff -
educating and scheduling - will be required to work clinically as
needed
Responsibilities
A day in the life of a Clinical Supervisor at Hackensack Meridian
Health includes:
- Oversees clinical team with assisting the physician to
coordinate patient care in the office, hospital, referrals to
physicians, and ancillary facilities.
- Assists Practice Manager in serving as a liaison between the
Practice Administrator, the providers, and the team members.
- Monitors team members, and self, to proactively initiate phone
calls to ensure patients are provided with all necessary
information and responds to calls as per office protocol and HIPAA
guidelines. Proactively reviews chart in advance of patient
intake.
- Accurately and promptly sets up examination rooms and ensures
needed materials and equipment are supplied.
- Ensures that team members, and self, are performing clinical
duties in a safe and efficient manner while providing excellent
service.
- Ensures the team consistently complies with CLIA, OSHA, and
other state/government regulatory standards/ requirements and
agencies.
- Refers regularly to the POL Policy Manual. Ensures that medical
waste, syringes, and needles are handled and disposed of
properly.
- Ensures that the clinical environment is free from hazards that
could jeopardize patient safety (e.g., broken tables, chairs, torn
carpet, etc.).
- Reports safety hazards to the practice manager. Is
knowledgeable about CLIA and other laboratory requirements as well
as practice procedures such as monitoring of medication
refrigerator and freezer temperatures.
- Ensures that patients do not have access to syringes, needles,
or drugs by observing office protocols for securing these
items.
- Oversees team members and leads by example to ensure patients,
their families, visitors, vendors, team members, and physicians are
greeted and communicated with in a professional, courteous manner
to promote high quality care and superior levels of service.
- Assists with accurate and timely processing of accounts payable
information, daily deposits, monitoring physician performance and
productivity, monthly reports, and providing necessary feedback to
improve efficiencies.
- Other duties and/or projects as assigned.
- Adheres to HMH Organizational competencies and standards of
behavior.
Qualifications
Education, Knowledge, Skills and Abilities Required:
- Minimum of two (2) years of experience in a physician
office.
- Associate's Degree or equivalent work experience
- Good communicator, problem solver, flexible, organized,
positive attitude. Education, Knowledge, Skills and Abilities
Preferred:
- Minimum of four (4) years of experience.
- Bachelor's degree in Business Management or related health
field.
- Prior supervisory experience. Licenses and Certifications
Required:
- Licensed Practical Nurse or NJ State Professional Registered
Nurse License or Certified Clinical Medical Assistant or Certified
Medical Assistant or Certified Registered Medical Assistant or
National Certified Medical Assistant or Clinical Medical Assistant
Certificate or Nationally Registered Certified Medical Assistant or
Registered Clinical Medical Assistant Specialist or Certified
Registered Medical Assistant. If you feel that the above
description speaks directly to your strengths and capabilities,
then please apply today!
Our Network
Hackensack Meridian Health (HMH) is a Mandatory Influenza
Vaccination Facility
As a courtesy to assist you in your job search, we would like to
send your resume to other areas of our Hackensack Meridian Health
network who may have current openings that fit your skills and
experience.
Keywords: Hackensack Meridian Health, Toms River , Clinical Supervisor- Urgent Care ( Physician Practice), Healthcare , Brick, New Jersey
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