GCRE Global Prop Tech & Special Programs Manager
Company: Chubb
Location: Philadelphia
Posted on: July 1, 2025
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Job Description:
GCRE Global Prop Tech & Special Programs Manager Job Summary: We
are looking for an inspirational and action-oriented leader to
drive change and efficiency as the manager of Prop Tech and Special
Programs globally within the Global Corporate Real Estate team.
This role will be responsible for proposing, and leading the
development and implementation of ambitious, complex, and
multi-faceted Special Programs for the Global Corporate Real Estate
line of business. This role is the primary product owner of all
“Prop Tech” for GCRE and is the primary liaison with our Corporate
Technology partners, both internal and external. This role is also
the primary owner of data governance for all real estate related
data. As part of your main responsibilities, you will work closely
with the GCRE team and senior leaders across the business globally
to understand and identify areas of opportunity to drive
efficiencies and better governance to develop an overall Special
Programs roadmap, to secure approvals through detailed cost-benefit
analyses, and to drive execution of approved programs. This role
will need to develop and maintain strong relationships with real
estate colleagues, corporate teams, outsourced professionals and
cross-functional leadership. You will establish an effective
stakeholder engagement approach that includes support functions
(Finance, HR, Legal, Technology, etc.) and business segment
leadership. The ideal candidate will be comfortable working with
all levels of the organization, collaborating with team members in
multiple geographies wielding unofficial authority with cultural
sensitivity. The position requires a self-motivated, dynamic
professional who ideally has experience in the Tech arena as well
as experience in Real Estate and Facilities Management. The
successful Candidate should be passionate about employee
experience, process optimization, tech-savvy and able to a manage
variety of projects at the same time. Responsibilities: Manage Prop
Tech as Product Owner: Own and manage the access, architecture and
permit process as the Product Owner for all Prop Tech system for
Chubb globally. Be responsible for tech suppliers QBRs and contract
management. Will also be responsible for reporting generated on all
Prop Tech Systems Be the GCRE Owner for the booking and reservation
system, and any replacement tool selected, and work with Corporate
Tech team on issues and global new development and implementations
needed, including support with orders, Build Permits coordination,
new office implementations and configurations, and trainings as
needed. Be SPoC for all implementations and issues globally.
Co-lead the “Procore” Analytics 2.0 implementation global program,
leading on governance model design, SOP development and
implementation and creating clear workflows ensuring these are
delivered by the Program Management teams through the third-party
project management team. Lead the Serraview CAFM technology
implementation plan globally Lead the selection and implementation
of a new global CMMS system Investigate, recommend and build
business case for other technology related customizations and
products as required Manage one-off large-scale initiatives that
are not real estate transaction or construction projects, examples
include: Act as global liaison with Communications to develop GCRE
Brand and maintain the GCRE Village pages Act as global liaison
with Procurement and AP for the Coupa implementation and day-to-day
management Support regional initiatives around target operating
models and outsourcing initiatives Manage playbooks, programs,
training, data governance, reporting across all real state
disciplines, teams and tools Lead the Change Management team to
launch and analyze new offices post-move surveys and develop other
similar feedback tools that might be needed for GCRE. Update when
appropriate the Change Management Playbook and ensure that the GCRE
team is provided with the same Identify further opportunities to
develop supporting a change and efficiency strategy model to be
presented to GCRE leadership for approval. Provide regular and
insightful reporting to key stakeholder and GCRE leadership on the
above programs progress, risk, and other major initiatives as
needed. Support Global GCRE Governance and Reporting Program as
needed. Other Special Programs as assigned Build and lead the
execution of approved strategic and tactical Special Programs that
cultivate service results and maximize the development of
efficiencies for the Global Corporate Real Estate teams and our
processes. Develop business cases and lead implementation through
teams assigned to each program Lead on programs that are
sustainable and drive executional excellence and ensure risk
mitigation and resolution. Leading, advising and challenging our
Corporate Real Estate team to support the approved special project
to better support our business units. Skills: 5 years’ experience
in Real Estate and Facility Management, preferably in an agile
environment, ideally with some experience of this in a culture
change environment 5 years’ experience deploying and managing Tech
platforms utilized in Facilities/Built environments Outstanding
communication and relationship management skills with a focus on
the customer, at all levels of the organization with honed skills
in managing through influence rather than authority Self-starter
with the ability to identify gaps, initiate changes, be innovative
and devise creative solutions Trusted advisor and collaborator
Possess strong ability to multi-task in order to lead a number of
programs at once, while remaining flexible to changing business
requirements and priorities Strong performance orientation with a
demonstrated ability to execute under tight deadlines Analytical
thinking with organizational skills Ability to navigate and thrive
within a highly matrixed global corporate environment, working
closely with stakeholders across all time zones Highest degree of
integrity and ethics Bachelor's degree (BA/BS) or Masters,
preferably in Facility Management or Corporate Real Estate and/or a
minimum of 8 years of relevant experience in this discipline.
Strong organizational and analytical skills Influencer and fair
negotiator Ability to work effectively as a member of a
multi-disciplinary and multinational real estate team Excellent
written and verbal communication skills Ability to solve problems
involving several options and situations Requires advanced
analytical and quantitative skills Work hours flexibility as
appropriate for a global role Travel up to 20% High Tech ability,
and used to preparing reports and dashboards in PBI Chubb is a
world leader in insurance. With operations in 54 countries, Chubb
provides commercial and personal property and casualty insurance,
personal accident and supplemental health insurance, reinsurance,
and life insurance to a diverse group of clients. The company is
distinguished by its extensive product and service offerings, broad
distribution capabilities, exceptional financial strength,
underwriting excellence, superior claims handling expertise and
local operations globally. At Chubb, we are committed to equal
employment opportunity and compliance with all laws and regulations
pertaining to it. Our policy is to provide employment, training,
compensation, promotion, and other conditions or opportunities of
employment, without regard to race, color, religious creed, sex,
gender, gender identity, gender expression, sexual orientation,
marital status, national origin, ancestry, mental and physical
disability, medical condition, genetic information, military and
veteran status, age, and pregnancy or any other characteristic
protected by law. Performance and qualifications are the only basis
upon which we hire, assign, promote, compensate, develop and retain
employees. Chubb prohibits all unlawful discrimination, harassment
and retaliation against any individual who reports discrimination
or harassment.
Keywords: Chubb, Toms River , GCRE Global Prop Tech & Special Programs Manager, IT / Software / Systems , Philadelphia, New Jersey