General Superintendent Transportation - Regional Operations

Company: Metropolitan Transportation Authority
Location: New York City
Posted on: April 1, 2026

Job Description:

Description Position at New York City Transit JOB INFORMATION (Job Posting Number) Title: General Superintendent Transportation - Regional Operations First Date of Posting: 3/13/26 Last Date of Filing: 4/3/26 Authority: OA / TA / MTA Bus Department: Regional Bus Company Division/Unit: Regional Operations Reports to: Assistant General Manager Work Location: Multiple Locations Hours of Work: As Needed COMPENSATION Salary Range: Min. $132,595 - Max. $151,189 Compression: $153,707 RESPONSIBILITIES: This position is accountable for ensuring the safe and reliable provision of bus service while being assigned to a depot or Road Operations for a division. In a depot, will be responsible for monitoring Bus Operators’ performance and defining and maintaining increased levels of productivity. Ensure the availability and quality of Bus Operators. Carry out effective availability programs, utilizing appropriate disciplinary methods and coordinate with Training to ensure Bus Operators are consistently trained, re-trained, and remain 19A qualified. On the road, will be responsible for customer service delivery and bus performance throughout a borough on local/express routes. Research and develop responses to passengers, community or agency inquiries. Address service problems and recommend short/long term solutions. Incumbents may also rotate to the Command Center. Direct labor relations activities for assigned staff including discipline, availability and assessment of training needs. Research and develop responses to passenger, community or agency-based inquiries and provide a full range of public relations services and outreach programs related to transportation operations. Depot and road operations will coordinate the following bus equipment and personnel replacement activities, assessments of Bus Operator performance/patterns; reinforcement of training or discipline, evaluation of accident charges and implementation of reduction and safety programs, attend Community Board meetings. Provide overall policy direction and enforcement of safety guidelines for Bus Operators. Investigate road/equipment/depot safety hazards and other potential safety problems. EDUCATION AND EXPERIENCE: Eight (8) years’ experience, of which eight (4) must have been in a managerial or supervisory capacity. DESIRED SKILLS: Extensive depot/division transportation operations experience or administrative experience in an operating environment. Strong communication and negotiation skills. Experience in the management of a large, multi-location, multi-faceted line-based organization with the ability to implement executive policies and procedures. Knowledge of rules and regulations and union contracts. SELECTION METHOD Based on evaluation of education, skills, experience, and interview OTHER INFORMATION Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”) EQUAL EMPLOYMENT OPPORTUNITY MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply

Keywords: Metropolitan Transportation Authority, Toms River , General Superintendent Transportation - Regional Operations, Logistics, Transportation & Drivers , New York City, New Jersey