Receiving Manager

Company: eBay
Location: Runnemede
Posted on: April 2, 2026

Job Description:

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. Job Title: Receiving Manager (Inbound Operations) Position Overview The Receiving Manager is responsible for leading and optimizing all inbound warehouse operations, including dock receipt, unpacking, confirm receipt verification, and system check-in of inventory within the Warehouse Management System (WMS). This role oversees a team of inbound associates and ensures accuracy, efficiency, and timely processing of incoming goods. The Receiving Manager serves as a key cross-functional partner, communicating inventory status, exceptions, and escalations to Sales and other warehouse teams. Key Responsibilities Team Leadership & Development Lead, coach, and develop a team of inbound/receiving associates. Set clear performance expectations and provide ongoing feedback. Drive accountability, engagement, and a culture of safety and continuous improvement. Inbound Operations Management Oversee all receiving activities including dock scheduling, unloading, unboxing, inspection, and put-away readiness. Ensure accurate verification of incoming shipments against contracts and documentation. Manage timely and accurate check-in of inventory into the WMS. Process Optimization & Accuracy Monitor KPIs such as receiving accuracy, throughput, and dock-to-stock time. Identify process gaps and implement improvements to increase efficiency and reduce errors. Ensure adherence to standard operating procedures (SOPs). Cross-Functional Communication Act as the primary point of contact for inbound inventory status. Partner with Sales, Inventory Control, and other warehouse teams to communicate delays, discrepancies, and priorities. Escalate issues such as shortages, damages, or mis-shipments in a timely manner. Escalation of High priority consignment for upcoming Auctions Exception & Issue Management Investigate and resolve receiving discrepancies and exceptions. Coordinate with Consignment Directors, Account Managers, and other warehouse peers Maintain accurate records of issues and resolutions. Safety & Compliance Enforce all safety protocols and ensure a safe working environment. Ensure compliance with company policies and regulatory requirements. What You Will Bring: Experience 5 years of experience leading teams in a warehouse or distribution environment. Prior experience leading in inbound, receiving, or dock operations strongly preferred. Demonstrated experience managing people, workflows, and performance metrics. 4 years of experience managing frontline teams in an operations environment. Skills & Competencies Strong leadership and team management skills. Working knowledge of Warehouse Management Systems (WMS) and RF scanning tools. Comfortable analyzing metrics and data to drive improvement strategies. Excellent organizational and problem-solving abilities. Effective communication skills with the ability to work cross-functionally. Ability to manage multiple priorities in a fast-paced environment. Excellent problem-solving skills with the ability to troubleshoot issues and implement effective solutions quickly. Education (Preferred) Bachelor’s degree in Supply Chain, Logistics, Business, or related field (or equivalent experience). Work Environment Warehouse setting with regular exposure to dock operations. Ability to stand, walk, and lift as needed in a distribution environment. Ability to lift up to 50 lbs and work in a fast-paced warehouse environment. Success Metrics Receiving accuracy rate Dock-to-stock cycle time Item Confirm cycle time Team productivity and engagement Reduction in time to process inbound discrepancies and exceptions Additional Details The base pay range for this position is expected in the range below: $71,600 - $123,400 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. 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Keywords: eBay, Toms River , Receiving Manager, Logistics, Transportation & Drivers , Runnemede, New Jersey