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Bilingual Customer Service Representative

Company: VirtualVocations
Location: Toms River
Posted on: July 6, 2024

Job Description:

A company is looking for a Bilingual Customer Service Representative, Member Svc Call Center in Remote, USA!

Key Responsibilities:

Handle member inquiries regarding various services and products
Respond professionally to internal and external customer inquiries
Document and resolve complaints and coordinate service recovery

Required Qualifications:

Minimum two years of customer service or client member-interacting experience
Completion of MSCC Assessment V4 and Computer test
Passing knowledge checks, Classification Assessment, and Call Center experience
Working knowledge of systems used within the MSCC
Health insurance experience is highly desired

Keywords: VirtualVocations, Toms River , Bilingual Customer Service Representative, Other , Toms River, New Jersey

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